SCC Digital Workplace
Solutions and services supporting all sectors in the new world of work
SCC Recyclea
Identity and Access Management
Productivity
Content and Collaboration
Digital Document Solutions
Modern Endpoint Management
Digital Employee Experience Management
Payment Solutions
Organisations who trust SCC with their Digital Workplace
Why Choose SCC?
Find out how we can elevate your Digital Workplace
Introduction
Business challenges
How we can help
Payment Solutions (DVaaS)
Never before have organisations across all sectors faced so much pressure to implement agile working, while at the same time deploying unified communications and collaboration solutions at pace. These are critical, so that people can work together securely and productively anytime, anywhere without compromise
SCC is hard at work helping organisations like yours develop the hybrid working strategies that will solve these challenges, not only to embrace the post-pandemic world of work, but also to adapt to the modern workplace needs of the future. Remote working is already leading organisations to rethink their working models, business structures and employee experiences. Agile and innovative technologies will be vital to putting these new concepts in practice, supporting engagement and accessibility.
The COVID-19 pandemic has not only caused much operational upheaval for organisations, but it has been the catalyst for fundamental and long-term changes in how people work. At the same time, increased competition in marketplaces and ever-rising consumer expectations mean that there is plenty for businesses to do to retain market share, and build platforms for growth.
Now more than ever, organisations are increasingly expected to:
Recruit and retain talent
Flexible working and rebalanced work/life priorities are making employees much more receptive to switching jobs. This makes it harder than ever for businesses to attract the most talented employees around, and keep hold of them in the long term.
Hybrid and remote work
As more flexible ways of working have moved from short-term pandemic response to permanent reality, organisations have had to change their IT estates significantly to enable easy, secure productivity and collaboration. We have found that 45% of organisations feel using technology to improve ways of working will be one of their biggest challenges over the next 12 months.
Respond to the rapid pace of change
Some changes within business are technological, such as advances in hardware, software and the cloud. Others are down to issues in the wider world affecting supply chains, such as COVID-19, Brexit and the war in Ukraine. In any case, having the right systems and innovations in place to react to these challenges is crucial: our research has found that 28% of organisations feel they need strategic support from their IT provider.
Increase staff engagement
Employees who feel valued and empowered by their employers will be happier and more productive in their work, and feel more loyal to the organisation long-term. Achieving this can be difficult among staff that work from home and don’t interact directly with their colleagues, but implementing the right technology can increase satisfaction, whilst allowing for easy communication and collaboration.
Manage and optimise cost
Dealing with all of the above is especially challenging at a time of economic turbulence, and when many organisations are having to achieve more with tighter budgets. Our research among our customers suggests that changing budgets are a major frustration for 40% of organisations.
Defending against cyber security threats
Both public and private-sector organisations possess highly sensitive and valuable data and intellectual property. If it falls into the wrong hands, there is not only a major financial impact, but also severe legal implications due to regulations like GDPR. Given the constantly increasing scale and sophistication of cybercrime, keeping data, systems and applications secure is a top priority.
The SCC Digital Workplace philosophy means aligning expert people, mature processes and industry-leading technology to several core values. That way, we can put users, devices, applications and data at the core of service delivery.
Employee enablement: ensuring employees can operate at maximum productivity and with high levels of satisfaction, wherever and whenever they work
Diversity: enabling everyone to use technology easily, irrespective of their ability or background, by deploying specific solutions or accessibility functions where appropriate
Change and adoption: facilitating easy adoption of new innovations and technologies, and smoothly integrating them into an organisation and across multiple locations
Expert support: providing expertise and consultation services which can help plan, deliver, adopt, analyse and improve digital workplace deployments on a continuous basis
Sustainability: identifying inefficiencies and areas for process improvement that can help reduce emissions and waste, so that organisations can reach their sustainability targets
Efficiency: deploying better processes and automation that reduces the need for employees to carry out menial and repetitive tasks, so they can add value in other areas instead
Drive ROI: generating revenue and boosting prod
These values stand us in good stead to tackle your digital workplace challenges, whatever your industry and whatever your goals. In the next section, we’ll explore each of our services and solutions in detail.
