Cloud Services
Retail Reimagined: Connecting your Customers, People and Data for Secure Scalable Growth
Seasonality is a hallmark of the retail industry, particularly around Christmas and Black Friday periods. The scalability and flexibility of cloud allow for retailers to quickly react to meet the seasonal demands of shoppers and stay ahead of the competition and. SCC provides a range of cloud services covering cloud platform, data and artificial intelligence and application innovation.
It’s no secret that technology is advancing at an unprecedented rate, so much so that some retailers are finding it hard to keep up due to a shortage of skills in the industry. In the past, hiring a team of cloud engineers was once enough, today IT teams should bring new skills, insights and ideas to support sustainable business growth underpinned by technology.
Advanced skills are expensive and hard to come by, leading some retailers to look for a cloud partner that can help them achieve their cloud ambitions, without the hefty price tag. Our suite of cloud managed services is underpinned by our proprietary IP and highly trained experts, allowing you to tap into a wide range of cloud skills, supporting your cloud initiatives now, and in the future.
SCC Cloud Managed Services are designed to tailor value at every stage of your digital journey. We provide services wherever you place your workloads and enable true hybrid cloud operations. Whether you’re looking for a partner to manage your environment so you don’t have to, or you want a more customised managed service across different elements of your cloud including observability, cost management, application support, database management and more, we’ve got you covered.
Modern retailers no longer have to make business decision based on out-of-date reporting, they now operate in an age where data and information is readily available thanks to cloud-based data solutions.
In order to remain ahead of the curve, businesses want to know more about customer behaviour, inventory levels and supply chains. The answer lies in their data. Collating and analysing your data will unlock insights that will guide your team towards smarter decision making. SCC can help your business leverage data analytics and visualisation solutions so you can track business performance and predict for the future when disruption comes around again. Utilising accurate data to deepen personalisation for and recognise the loyalty of customers, will elevate their retail experience. Understanding the power of data is essential to understanding customer behaviour and therefore increasing sales.
Our talented team of data experts will help you build intelligent solutions to leverage insights on your customers, allowing you to make meaningful connections during their retail experience.
Our Solutions include:
Cloud Platform (Public, Private and Hybrid)
Data
Artificial Intelligence (AI)
Colocation
Let SCC be your trusted partner on your cloud journey. We offer a team of experienced cloud architects and engineers who will work collaboratively with you to design, implement and manage your cloud infrastructure. Focus on creating exceptional customer experiences, while we handle the technology behind the scenes.
As part of a major change programme, the Post Office Limited (POL) were moving from their incumbent suppliers on premise data centre in Belfast to the Amazon Web Services (AWS) Cloud. This was a vital transformation designed to re-host Horizon, their primary IT system for the POL branch network.
The POL needed a partner to provide IT Professional Services for application development and operational expertise. The partner not only needed to demonstrate Professional Services expertise through AWS accreditations but also provide the ability for POL to procure services in an agile and proactive manner.
SCC were selected as the chosen partner to work closely with the existing POL internal team, to take-on existing services and deliver against their transformational journey. As part of this, SCC deliver cloud services to the POL utilising multiple vendors to provide AWS security services.
By SCC providing a consortium approach to this service using AWS and our AWS Partner Community, SCC provide a flexible resource capability that can stand up multiple full stack agile delivery teams at any one time. We enabled a choice of resource for POL to deliver the transformation based on an assessed approach taking in consideration of risk, complexity, and scale alongside the blended approach to offshoring resources which has ensured the works programmes are delivered cost effectively. SCC act as a single point of contact to bring together the numerous vendors required to deliver this service, taking an agile approach to the mobilisation of any additional vendors required.
The service delivered to POL focussed upon:
On premise and AWS Application Support: A fully Managed Service supporting POL’s line of business applications and services.
Infrastructure support: 24x7x365 operations, supporting infrastructure, interfaces and processes within POL’s AWS environment, proactive reporting and recommendations and best practice changes.
On demand DevOps Services: On demand request for changes to existing Services, the provision of additional Services, including consultancy and Professional Services, full cycle 24x7 on demand DevOps Support Services to provision, run, and optimise the POL’s infrastructures in the AWS Cloud.
SCC provide the Managed Service support for the AWS application infrastructure and will extend this model as the adoption of applications grow within POL.
