SCC is the primary IT supplier to Babcock, providing around 450 devices per month all of which go through the entire SCC Lifecycle Service. This includes the configuration, asset tagging, dispatch and support of all equipment. SCC manages these devices thought their useful life within Babcock, maintaining them and upgrading them where necessary and also cascading them down through the organisation until they are securely disposed of via the SCC disposal and recycling services. Recycled devices which are not repurposed within Babcock, are sold by SCC with a portion of the resale value returned to Babcock. The majority of this equipment is end user devices, including peripherals.
With over 28,000 end user compute devices to support, SCC has developed highly efficient processes for Babcock to order items and have them delivered to the desk at any one of their 350 sites across the UK. Holding between 400 – 500 devices in stock at any one time for Babcock, SCC ensures that stock is always readily available for configuration and dispatch to site.
Previously when Babcock were ordering directly from a vendor the timeline from order to delivery was approximately 21 days. SCC brought this down to 4 days for delivery, or 5 days for installation at the desk. Babcock now order from SCC via our Lifecycle™ internal catalogue that is regularly maintained and updated in line with business requirements.
SCC utilises our distributed engineering resource located across the UK to deliver onsite break/fix coverage for the deployed equipment. This includes provided onsite dedicated resource to action builds, IMACs and repairs at Babcock’s largest site, the Davenport naval site. Due to the secure nature of the work that Babcock undertakes, all SCC engineers are SC cleared and SCC is a UK Secure Supplier. This ensures that the stringent security processes and procedures that Babcock have to adhere too are met by SCC as a strategic part of their supply chain.
We configure and deploy networking devices, networking switches and server blades to Babcock. We have also provided to Babcock a number of audio visual and conferencing projects in their business hubs, including the support and maintenance of devices.
We also have a Print as a Service contract in place, which is provided through SCC’s dedicated Document Services team.
SCC have built a trusted partnership with Babcock at all business levels from the CIO down and will continue to work closely with them to deliver further IT services which align to their business priorities.
It was identified that the Data Centre Service being provided by TCS, was mission-critical to the efficient running of the business, however British Steel had no control over the service or transparency into what the service consisted of.
To regain control of their data and infrastructure, with the aim of supporting future transformation, Jingye Group wanted to bring control and management of IT inhouse. They tendered for a partner to support them in migrating the current TCS managed service for Data Centre storage and back up into their own owned greenfield data centre environment.
The current TCS service was spread across two data centre environments and used a significant amount of legacy IBM kit which would need to be reviewed and migrated. Following an 18 month tender process, which included current service providers to British Steel Softcat and TCS, SCC were chosen to deliver the Data Centre migration project.
Having no previous experience of working with SCC, the skills, knowledge and experience of our bidding team were key to SCC winning the British Steel contract. Our Professional Services team worked closely with British Steel to design and cost a solution which met their business objectives and would migrate the data centre environment in the least disruptive way to production possible. Utilising previous experience in data centre migrations, the SCC team proposed a number of technology solutions until one was found to meet British Steels requirement, this previous experience enabled SCC to de-risk the migration for the customer.
SCC’s solution for British Steel included the purchase of a new data centre and pulling together the right mix of technologies and vendors to build this out, including the supply of integral technologies including servers, networking and security. SCC worked closely with our vendor partners Nutanix, Aruba, Veritas, Palo Alto and IBM to build the correct solution for the customer.
SCC’s strong partner relationships helped us to mitigate supply chain issues which would have affected the delivery schedule for this project. When our original hardware vendor was unable to supply the Nutanix loaded hardware, we were able to quickly utilise our partner network to source alternative hardware options for British Steel, so that the delivery timeline would not be affected.
At SCC, we are proud to be trusted to deliver for many of the UK's leading Manufacturing customers.