Digital Workplace
Unlock Manufacturing Success: Empower a Secure, Streamlined Workforce
In a globalised and increasingly competitive industry with a complicated supply chain and a distributed workforce, workplace productivity and collaboration is important for manufacturers. Whether in the factory, HQ or even through the supply chain, ensuring staff have the right communication, collaboration and productivity applications and ruggedised devices to revolutionise the way they manufacture and distribute products is a must.
SCC’s productivity and collaboration solutions give staff the ability to communicate and collaborate securely and share information effectively from anywhere, whether that’s frontline, factory, distribution or even through the supply chain.
Empowering your employees with real time, integrated communications and collaboration solutions is critical to the success of your manufacturing business. Utilising leading technology including Cisco and Microsoft 365 Productivity suite including Microsoft Teams, Teams calling, Teams Meeting Rooms and Omnichannel Contact Centre Solutions.
Manufacturers’ communication and collaboration solutions and hybrid work strategy are hinged on having the right secure devices to provide high quality audio, video and mobile communications from everywhere.
Ensuring a seamless transition across devices whether at home, HQ, factory or warehouse. SCC ensure you get the right devices for your staff and ensure your existing devices are disposed of or recycled in a sustainable manner helping you meet your carbon and recycling goals.
The cornerstone of meeting your regulatory compliance and data protection is ensuring your staff can chat, meet and collaborate on documents from anywhere without compromising your privacy and security.
SCC are experts in helping manufacturers safeguard business and customer data across infrastructure, data, apps and endpoints. From meeting security, data protection and governance solutions to protecting against malicious software and broader cyber capabilities, we keep you safe and secure now and for the future.
By leveraging AI manufacturers can significantly enhance staff productivity, drive efficiencies and promote overall business growth.
SCC are experts in helping organisations on their transformative journey to AI. As an expert Microsoft partner and one of only a select few organisations on the Copilot for M365 jumpstart program, SCC are well positioned to help manufacturers drive the value from their Copilot for Microsoft 365 investment by providing consulting and adoption services.
We offer a broad spectrum of services to address the specific needs of our manufacturing customers including:
Productivity and Collaboration: Leverage industry-leading solutions like Microsoft 365, Teams, and Cisco Collaboration tools.
Cloud Adoption and AI Integration: Embrace the potential of cloud applications, AI and chatbots to streamline operations and enhance customer experiences.
Device Management and Security: Ensure device uptime and keep employee and customer data secure with our comprehensive management solutions.
Digital Employee Experience: Prioritise your employees' needs through improved digital user experience and persona mapping.
Partner with SCC and unlock the full potential of your workforce. Invest in a secure, streamlined digital workplace that drives sales, minimises risk, and propels your manufacturing business to new heights. SCC empowers manufacturers to thrive in the digital age, providing the confidence and security needed to accelerate growth and achieve long-term success.
Outcomes we enable:
SCC is the primary IT supplier to Babcock. Our services are in place for Babcock to provide reliable installations, moves, additions and chances (IMAC) across their IT estate. We provide approximately 450 devices per month to the corporation.
With over 27,000 end user compute (EUC) devices to support across the corporation, SCC has developed highly efficient processes for Babcock to order items and have them delivered to their users at any one of their 350 sites across the UK.
All of the devices we supply to Babcock are processed through our Lifecycle Services. These services include configuration, asset tagging, dispatch and life support for all equipment. To ensure limited disruption to the everyday running of the corporation, SCC hold between 400 – 500 devices in stock at any time for Babcock. SCC also provide Babcock with break/fix cover for all deployed equipment.
In addition to the EUC devices, SCC supplied over 3,000 network switches for Babcock and our Document Services team have implemented a managed print service across their main sites.
Using SCC as their primary IT supplier has given Babcock many new advantages. The most significant improvement they have seen so far is the delivery time for IT products. With their previous supplier, Babcock were dealing with approximately 21 days between order and delivery. SCC’s capabilities ensure that we deliver IT in four days, with a five day installation period at the user’s desk.
Alongside improved delivery times, Babcock now have access to an internal catalogue of IT equipment provided by SCC. The catalogue is regularly updated and maintained to ensure that Babcock and their users can order the equipment they need.
SCC have built a trusted working relationship with Babcock. This is highlighted by the reassurance that all SCC engineers are SC cleared and that SCC is a secure supplier. We adhere to the stringent security processes and procedures that Babcock have to use, both in our delivery and throughout our supply chain.
Embedded into all aspects of Babcock’s business, SCC ensure a smooth delivery of service. We provide high quality services through direct relationships with senior management at Babcock and our intimate understanding of their operational challenges and processes.
