Value Add Services
Deliver value through end-to-end IT estate management
To ensure our local government customers get the most out of their technology investments we offer a number of Value Add Services which benefit authorities through tailored technology solutions, expert consultation, strong vendor partnerships and the ability to quickly scale to meet their diverse needs. By leveraging SCC's expertise, local authorities can enhance their operational efficiency, increase resident experience and develop future proofed services.
SCC's networking capabilities are tailored solutions crafted with in-depth product knowledge to meet the needs of our local authority customers. They provide services such as installation, configuration and ongoing support, to ensure smooth operations across offices, government buildings and council owned public spaces. Acting as trusted advisors, SCC offers strategic guidance on networking investments, keeping abreast of industry trends. By partnering with leading vendors, SCC enables local authorities to access cutting-edge technology at competitive prices.
Our solutions are scalable and flexible, accommodating the unique needs of local authority customers. With a consultative approach, we deliver end-to-end networking solutions, which empower authorities to streamline operations, secure their data and drive business growth.
Our solutions are focused in the following areas:
Local Area Networking (LAN)
Wireless
SD-WAN
Maintenance and managed services
Network Security
With a dedicated specialist software team aligned to our software accounts, local government customers can benefit from end-to-end support in maximising the value from their software investments. Our services can drive cost savings for customers by right sizing licensing contracts, negotiating costs and offering software payment agreements, which allow local authorities to spread the cost of their purchases and renewals.
Our ITAM services have been created to help local authorities to invest in and maintain their IT assets by maximising visibility, efficiency and prioritising their organisational needs. They remove the burden and expense of monitoring IT estates by authority employees, by amalgamating all software and hardware information for all technology types into one platform.
Our platform gives local authorities a single view of the IT estate, what assets they have, where they are, their support contracts, lifespan and renewals information.
Our solutions include:
Software Asset Management
Hardware Asset Management
Cloud FinOps
GreenOps
Local authorities are being challenged to comply with wider government sustainability strategies, but also to adopt sustainable practices which will create more resilient, equitable and prosperous communities. One avenue for carbon reduction is to utilise the latest in technology advancements, however with limited budgets, many local authorities are having to innovate on a very limited budget.
At SCC we work to relieve the cost strain associated with using IT to transform resident services, by providing payment solutions which deliver flexibility and agility for technology purchases, allowing local authorities to invest in new technology in a sustainable way and release the value from past investments.
We work with our financial institution and vendor partners to provide:
Anything ‘as a Service’
Value Release Service
Software Payment Agreement.
As technology becomes increasingly connected and IT estates more complex, finding the skills for short term IT projects, can often be difficult and expensive. SCC's Flex resourcing offers tailored made resourcing solutions to assist our local authorities in delivering critical business outcomes.
Utilising automation technology and our specialist staff, we can quickly find skilled resource to support our local government customers in the delivery of their short and long term goals.
Outcomes we enable:
With an active base of over 2,500 users Luton Borough Council sought ways to optimise their M365 estate after the period of lockdowns and remote working increased the difficulty in identifying how users are working. Their aim was to identify where users not requiring the full extent of licenses purchased for them could utilise a different version of 0365 and achieve a monetary saving as well as increasing the control over the re-assignment of licenses from users who have left the business.
SCC's Cloud and Software Lifecycle Management Team were able to quickly identify challenges in the recycling of subscriptions for leavers and rightsizing users to the correct subscriptions based on their actual usage through Analysis using SCC's Smarter SaaS for Microsoft 365.
The initial analysis found that every user at the council were covered by the same O365 E3 license regardless of each individual user's requirements or job role requirement. This meant that most users were not using the full extent of the O365 components available to them, with almost a third of users found to not be utilising Microsoft Teams. Many licenses were also found to be assigned to non-user accounts and therefore had no registered usage during the analysis period.
SCC's Smarter SaaS process helped to rightsize the council's M365 licensing, by identifying opportunities for cost optimisation. It also helped to identify training requirements to ensure teams were getting the most out of their M365 licenses. The solution would then continuously monitor usage and could track if improvements followed the right sizing and technology adoption actions.
The key benefits of the Smarter SaaS solution to Luton Borough Council is that the analysis tool could quickly identify when usage with a license has ceased due to someone leaving, enabling for them to be quickly reassigned to a new user. By rightsizing their licenses, SCC saved the council over £32,000 a year by removing unused licenses. A further saving of £49,000 a year was also identified for underutilised licenses, where subscription levels could be changed. The identification of additional training for users helped them to maximise the ROI and achieve the full benefit of the licenses.
