Cloud Services
Utilise data to deliver improved business operations and resident experiences
Many local authorities are using technology to improve resident and employee experiences, recognising that their organisations will be left behind if they fail to capitalise on technological innovations and embed them throughout their operations. Cloud-based solutions are imperative for local authorities who are looking to reduce costs, remove legacy infrastructure and scale services to meet the demands of workloads in a sustainable way.
With cloud-based software, business processes are streamlined by unifying business and customer data, document management and collaborative tools in one platform. For many authorities, cloud drives better insights, supports data-informed decision-making, enables modern collaboration and improves resident services, to help authorities succeed in navigating challenges caused by increasing budgetary constraints.
For many local authorities, it would be impossible to fully embrace a public cloud solution due to tech debt and concerns about data privacy and security. However, adopting a hybrid cloud strategy could provide a balanced approach, offering robust data protection and all the advantages of cloud technology.
Many local authorities are looking to modernise their legacy infrastructure to remove technical debt, enhance operational efficiency, improve security and meet evolving resident demands. Legacy systems often lack the flexibility and scalability needed to support new technologies and meet regulatory requirements, which makes them more vulnerable to cyber threats and operational disruptions.
Modern infrastructure enables local authorities to better leverage data analytics, AI and cloud technologies, providing more tailored and efficient services to customers while ensuring compliance with stringent security and regulatory standards.
SCC helps local authorities invest in scalable cloud platforms to migrate and modernise their infrastructure, setting you up for a successful future in the cloud. Our team of experts will consult with you on the best way forward using our pathfinder engagements to ensure you’re on the right track to success.
Hybrid cloud allows local authorities to centralise the management of their IT environments, making it easier to implement security measures like encryption and access control across the entire cloud infrastructure. This approach mitigates the complexity and visibility issues associated with mixed architectures. Additionally, hybrid cloud solutions enable authorities to comply more effectively with changing regulations, providing greater protection and security than traditional on-premises data management.
By leveraging SCC’s hybrid cloud offering, local authorities can achieve digital resilience, benefiting from the cloud's advantages while ensuring the necessary levels of security and governance.
It’s no secret that technology is advancing at an unprecedented rate, so much so that local authorities are finding it hard to keep up due to a shortage of technical skills. In the past, hiring a team of cloud engineers was once enough, today IT teams should bring new skills, insights and ideas to support sustainable business growth underpinned by technology.
Advanced skills are expensive and hard to come by, leading some authorities to look for a cloud partner that can help them achieve their cloud ambitions, without the hefty price tag. Our suite of cloud managed services is underpinned by our proprietary IP and highly trained experts, allowing you to tap into a wide range of cloud skills, supporting your cloud initiatives now and in the future.
To enhance operational efficiencies, improve resident services and gain insights, local authorities need to extract the value from their data. SCC are experts in helping authorities drive the value from their data utilising cloud-based data, analytics and database solutions. We can help you leverage data analytics and visualisation solutions so you can track performance, reduce costs and make faster decisions.
Cloud Platform (Public, Private and Hybrid)
Data
Artificial Intelligence (AI)
Colocation
Outcomes we enable:
Oxford City Council (OCC) were facing inflationary pressure with expenditure expected to rise by £7.3 million over the next four years. This financial burden has the led the Council to seek efficiencies, driving cost reduction, whilst maintaining service stability and improvements to colleagues and citizens. This is compounded by the Councils inability to attract and maintain skilled talent, which leaves the Council with an IT function which needs to demonstrate significant cost savings, provide service stability and deliver more than 120 projects without the means to do so.
SCC’s account team identified the challenge facing Oxford City Council and proposed to develop our long-standing partnership further by extending the current single service line with delivered to OCC, into a broader managed service which would deliver true benefit to the Council over the term of the contract.
By aligning an Account Chief Technology Officer (CTO), SCC and OCC were able to develop a solution for the short to medium term which would unlock significant financial saving over a five-year contract term whilst enhancing service stability for the authority.
The service delivered focused on the five pillars of Azure Cloud Infrastructure, On-Premises Infrastructure, Colleague Services, Service Management and Cyber Security.
Within the Azure Cloud Infrastructure and On-Premises Infrastructure verticals, SCC are expanding upon the already created basic Landing Zone to ensure a consistent and secure platform and have created for the council to host their applications and workloads in the cloud, following Microsoft's best practices.
SCC migrated the shared infrastructure services currently hosted on SCC Sentinel to the new platform and have taken on the responsibility for the management of the public cloud and the workloads within this.
Our Vision platform manages and monitors the council's entire infrastructure, including on-premises and cloud resources, shared services, applications and networks. SCC will use this tool to collect, analyse and act on data to ensure the council's IT services are available, reliable and fast. The tool will also give the council dashboards, reports and tips for improving and optimising their infrastructure.
SCC's infrastructure management solution will help OCC reach their goals of cost savings, service innovation, channel shift and ESG goals. SCC will work closely with the council to understand their current and future wants, and give them a flexible, agile and scalable infrastructure platform that supports their digital transformation journey.
