With the legacy of the COVID-19 pandemic, remote working is creating entire new organisational structures and new business models. Organisations are now also looking at future modern workplace solutions to provide end users with a seamless work from anywhere experience. Our user first approach will help customers evolve from a device-centric strategy to a user, security, data and applications focused modern workplace.
SCC will align people, process and technology to the following solution areas:
Collaboration and Communication
SCC are unique in our ability to discuss, consult, supply, deploy and support cross-discipline collaboration solutions, combining collaboration toolsets with audio visual, document services and traditional IT.
Unified End-Point Management
A single administrative console allows IT teams to remotely manage corporate devices including identity and access management, patch management, end-point experience monitoring and technology adoption requirements.
Application Modernisation
Application Modernisation is key to any transformational project. SCC can remotely manage the upgrades of applications and deliver containerisation services for legacy applications, which are needed for transformation projects but not fit for cloud hosting.
Technology Adoption
Our Technology Adoption team offers training, end user adoption and learning management services to maximise the benefit of investments in technology.
Service Desk
By blending modern technology with standards-based, proven service management practice, SCC’s multi-lingual service desk provides 24x7x365 support via telephone, email, virtual assistant, self service portals, chat and social media integration.
End User Support
Meet the everchanging expectations of employees by deploying SCC’s flexible remote field services which include: Tech Bar, Smart Locker and IT Peripheral Vending Machines, Repair 365 and Technical Exchange.
Improved employee health and wellbeing.
Collaborate seamlessly from any location on any device.
Easy access to the support users require at the time they need it.
Improved productivity with modern supported technology replacing legacy infrastructure.
Improved security with transparency into how and what technology is being utilised.