Government organisations are challenged to do more with less, to deliver front line services to their customers with diminishing financial resources. This is exacerbated by the recent move to hybrid working.
SCC Collaboration’s services combine audio and videos services with unique payment and support solutions to give our central government customers a collaboration platform which maximises productivity and communication between departments, employees and citizens.
Our Collaboration Services for central government include:
Collaboration SpacesOur video conferencing systems connect government employees from multiple locations removing the expense and time consumed by travelling to meetings. The rooms can also connect government agencies to citizens through virtual town halls and other similar events.
Intelligent WorkplaceIntelligent workplace solutions empower employees and citizens to drive efficiency and productivity. Digital signage and video wall solutions can display service information to citizens in administrative service halls, lobbies and public walkways, allowing them to interact effectively with government offices.
As a Service SolutionsAccelerating collaboration strategies through consumption-based payment models designed to suit the government agencies budget and free up cash for investments.
Our consumption services include:
Room as a Service – Designed, configured and installed in line with room requirements and then managed and refreshed as required.
Voice as a Service – Government organisations can benefit from migrating on-premise telephony estates to a cloud solution which is consumed as a service.
Contact CentresOur contact centre solutions include full delivery and support services that include integration with market leading desktop software. Citizens can contact the government department, either by phone, email, chat or social media to quickly access the support they need.
Utilise a modern unified communications strategy which is supported by an expert partner.
Cost savings and release funding to reinvest into improving services.
Enhanced security encryption to protect government data.
Support hybrid working with enhanced collaboration between employees and citizens.