Digital Workplace
Empowering People, Transforming Business
In the fast-paced world of modern business where change is a constant, productivity and collaboration solutions are more than just a convenience – they have become critical components of how business operates. Recognising different user groups and persona types and empowering them to work how they want and from where they need is fundamental to both productivity and user experience. When you create secure, frictionless environments employees can thrive.
Staff now expect to work from anywhere: home, office or mobile. The workplace communication and collaboration tools organisations implement will perform a crucial role in delivering the employee experience and sustaining a workforce which is both productive and agile.
When integrated, implemented and adopted well the right technology can reduce costs, improve accuracy, and accelerate decision-making, ultimately driving better business outcomes and delivering superior value.
As a leading technology partner with expertise in Microsoft and Cisco solutions, SCC helps businesses unlock the value of their technology investments, ensuring a best fit approach, without the need for compromise. We offer comprehensive services, which empower our Business Partners to deploy complete solutions which are truly unified. Our agnostic intelligence ensures you select and adopt the right technology to deliver the required business outcomes. Our partnerships with leading technology vendors puts our Business Partners at an advantage, leveraging our deep knowledge and relationships to deliver the optimum solution and navigate technology roadmaps to ensure they stay ahead of the curve in the ever-changing digital landscape.
Our team of specialists has extensive experience working with organisations across all market verticals. We understand the outcomes these businesses need to deliver and the challenges their users face.
SCC empowers businesses across all industries to thrive in the digital age. Partner with SCC and unlock the full potential of a secure, streamlined, and digital workforce.
We offer a broad spectrum of services to address your specific needs, including:
Productivity and Collaboration: Leverage industry-leading solutions like Microsoft 365, Teams, and Cisco Collaboration tools.
Cloud Adoption and AI Integration: Embrace the potential of cloud applications, AI, and chatbots to streamline operations and enhance customer experiences.
Device Management and Security: Ensure device uptime and keep employee and customer data secure with our comprehensive management solutions.
Digital Employee Experience: Prioritise your employees' needs through improved digital user experience and persona mapping.
Outcomes we enable:
SCC is the primary IT supplier to Babcock. Our services are in place for Babcock to provide reliable installations, moves, additions and changes (IMAC) across their IT estate. We provide approximately 450 devices per month to the corporation.
With over 27,000 end user compute (EUC) devices to support across the corporation, SCC has developed highly efficient processes for Babcock to order items and have them delivered to their users at any one of their 350 sites across the UK.
All of the devices we supply to Babcock are processed through our Lifecycle Services. These services include configuration, asset tagging, dispatch and life support for all equipment. To ensure limited disruption to the everyday running of the corporation, SCC hold between 400 – 500 devices in stock at any time for Babcock. SCC also provide Babcock with break/fix cover for all deployed equipment.
In addition to the EUC devices, SCC supplied over 3,000 network switches for Babcock and our Document Services team have implemented a managed print service across their main sites.
Using SCC as their primary IT supplier has given Babcock many new advantages. The most significant improvement they have seen so far is the delivery time for IT products. With their previous supplier, Babcock were dealing with approximately 21 days between order and delivery. SCC’s capabilities ensure that we deliver IT in four days, with a five day installation period at the user’s desk.
Alongside improved delivery times, Babcock now have access to an internal catalogue of IT equipment provided by SCC. The catalogue is regularly updated and maintained to ensure that Babcock and their users can order the equipment they need.
SCC have built a trusted working relationship with Babcock. This is highlighted by the reassurance that all SCC engineers are SC cleared and that SCC is a secure supplier. We adhere to the stringent security processes and procedures that Babcock have to use, both in our delivery and throughout our supply chain.
Embedded into all aspects of Babcock’s business, SCC ensure a smooth delivery of service. We provide high quality services through direct relationships with senior management at Babcock and our intimate understanding of their operational challenges and processes.
