As emerging technologies continue to grow and evolve, investments in digital transformation are ramping up. With Gartner estimating an 8.7% surge in technology services spending, the reliance on Services Providers to support organisations in realising the full benefits of this new technology, continues to rise.
The pace of the technology industry is rapid, and businesses are needing to move incredibly fast to keep up with the speed of change. Conversely, following recent years of uncertainty and volatility, many customers are now deliberating on their next steps, re-evaluating their strategies, and taking longer to make buying decisions. The critical challenge that arises for Service Providers at this time is how they ensure they continue delivering on their commitments - to enable their end customers to deliver against their transformation agenda and accelerate value from their technology investments. Strategic partnerships have become a cornerstone of success, enabling the industry to build resilience through collaboration.
SCC has been supporting Business Partners for 50 years and as the industry has evolved, we have continued to keep pace and provide thought leadership and agnostic intelligence. Our Business Partners have to select alliances carefully, to enable them to operate with agility and pace. Our role as a delivery partner has never been more relevant; to create more growth, to share more risk, to deliver speed to market, faster transformation and improved user experience. We recognise how our unwavering commitment to getting things done delivers competitive advantage.
SCC’s solution offerings are tailored utilising our deep industry experience to meet the challenges faced by modern business, across all market verticals. We support our Business Partners to deliver end-to-end technology solutions by combining our portfolio of Digital Workplace, Cloud, Cyber and Value-Added Reselling Services. Every day, SCC help Business Partners to deliver better business outcomes.
Maintaining critical mass and skills currency is an industry wide challenge. Even Managed Service Providers who demonstrate proficiency and have strong in-house credentials wrestle with the strategic dilemma of resource allocation. It is imperative to have partners who deliver fast access to technical expertise, bringing the essential agility and scale to meet growing market demands and accelerate transformation programmes.
The IT industry is playing a critical role in promoting global initiatives and sustainable IT is now the backbone of a greener future. As big business prioritises sustainability, it is looking to technology providers to lead the way. It’s crucial those efforts are supported and not undermined by the supply chain. Ensuring alignment and demonstrating compliance has become a board level priority.
Managing complex vendor landscapes and a sprawl in the supplier ecosystem has become difficult to coordinate, driving cost inefficiencies and an increasing risk and overhead burden. There is now a 70% chance that the cause of a cyberattack will originate from within the supply chain, with threat actors exploiting weak links to gain access (according to Robinson, P, Cybersecurity Magazine, 2023).
